We want you to be satisfied with Provify. If you're not happy for any reason within your first 7 days of a paid subscription, we'll refund you in full — no questions asked.
Provify offers a free tier with no credit card required. We encourage all new users to try the free tier before upgrading to a paid subscription. This gives you a chance to explore the platform and decide if it's right for you at no cost.
If you upgrade to a Pro subscription and are not satisfied for any reason, you may request a full refund within 7 days of your first payment. To request a refund, email us at hello@provify.app with the subject line "Refund Request" and we will process it within 5 business days.
You may cancel your subscription at any time from your account settings. Upon cancellation:
Subscriptions renew automatically each month on the same date as your original purchase. If you wish to cancel before renewal, please do so at least 24 hours before your renewal date. We are unable to offer refunds for renewals that have already been processed, except in exceptional circumstances at our discretion.
We handle all refund requests on a case-by-case basis and will always try to do the right thing. If you experienced a technical issue that prevented you from using the Service, or if there are other exceptional circumstances, please contact us and we will review your situation fairly.
Email hello@provify.app with:
We will respond within 2 business days and process approved refunds within 5 business days. Refunds are returned to the original payment method.
For any questions about this policy, contact us at hello@provify.app.
This refund policy applies to all paid subscriptions on provify.app.